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Customer Login

It's Easy!
Qualify in just a few minutes.

Enter your zip code to see if you qualify.

What is the Lifeline Program?

Lifeline is a federal program that helps make wireless services more affordable for low-income households.

Do I Qualify?

Consumers may be eligible for the federal Lifeline discount program if they participate in a qualifying program below:
  • Supplemental Nutrition Assistance Program (Food Stamps or SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Veterans Pension or Survivors Benefit Programs
  • Bureau of Indian Affairs General Assistance
  • Tribally-Administered Temporary Assistance for Needy Families (TTANF)
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Head Start (if income eligibility criteria are met)

Find answers to our most common questions below. If you don’t see what you’re looking to find out, please
contact customer service via live chat

HOW DO I SIGN UP?

Simply go back to the home page, TorchWireless.com, enter your zip code and follow the prompts, its super easy! 

IS THIS REALLY THE SAME TOWERS, SAME COVERAGE, SAME EQUIPMENT, SAME QUALITY AND SAME SPEEDS?

100% Yes….its the same first class seat for less.

WHAT WILL HAPPEN IF MY PAYMENT IS UNABLE TO BE PROCESSED?

If your payment fails to process, a TorchWireless Ninja will contact you to assist you with the issue.

HOW LONG DOES IT TAKE TO RECEIVE MY SIM CARD OR DEVICE?

Your device and SIM typically arrives within 5-7 business days.

*Subject to Company terms and conditions. All rights reserved. Not valid with other offers, promotions or specials.